Returns & Exchanges

Thank you for shopping My Urban Chic, LLC. We hope you enjoy your purchase. Please be sure to check item sizing and color before making any purchase. There are NO REFUNDS. RETURNS MAY BE REQUESTED FOR STORE CREDIT ONLY. Returns/Exchanges may be requested on eligible items within 10 business days of receipt of purchase. Approval is required.

Item(s) must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. All return/exchange requests will be evaluated for approval.

NO RETURNS/EXCHANGES ON SALE ITEMS 

To start a return/exchange, you can contact us at customer.service@murbanchic.com. If approved, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return/exchange and being approved will not be accepted.

Please understand, exchanges are not always a guarantee due to item quantity. Although MUC makes every effort to satisfy our customers.

For questions regarding our policy contact us at customer.service@murbanchic.com.

Thank you for your support.